Shipping policy
Shipping Policy
Last updated: April 21, 2026
At elfpulse (DK Consulting LLC), we aim to process and ship your order as quickly as possible. Please read our shipping policy carefully before placing an order.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be slightly delayed. We will notify you if there are significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Europe: 3 business days
- USA: 5 business days
- Rest of World: 10–20 business days
These delivery times are estimates and are not guaranteed.
Shipment Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).
Tracking updates may take 24–72 hours to appear.
Customs, Duties & Taxes
We are not responsible for any customs fees, import duties, or taxes applied to your order.
All additional charges imposed during or after shipping are the responsibility of the customer.
Delays
Delivery may be delayed due to:
- Customs processing
- Carrier delays
- Weather conditions
- High order volume
- Other events outside our control
We are not responsible for delays caused by shipping carriers.
Incorrect Address
We are not responsible for orders shipped to incorrectly provided addresses.
Please ensure all shipping details are correct before completing your purchase.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as delivered.
If your tracking shows delivered but you did not receive your order, please contact the carrier directly.
Contact Us
For any questions regarding shipping, contact us at:
Email: info@elfpulse.com